Hades Claims
The Complete Claims Solution :: Call 0845 061 4617


Hades Claims
Unit 3
Old Station Road
South Bank
Middlesbrough
TS6 6AD


General Enquiry: 0845 061 4617

Tel: 01642 466700
Fax: 01642 466900
Email: info@hadesclaims.co.uk


Member of The Federation of Small Businesses



Hades Claims is a Trading Name of Claims Logistics Group Ltd. Claims Logistics Group Ltd, Registered in England. Company No 4693150; VAT No: 816 6522 27
Registered Office: Hades House, Unit 3, Old Station Road, South Bank, Middlesbrough, TS6 6AD, UK.

Claims Logistics Group Ltd is regulated by the Ministry of Justice in respect of regulated claims management activities. Our registration is recorded on the website www.claimsregulation.gov.uk under reference No CRM1860.


Corporate / Accident Management


Using Hades Claims is simple. Please just call to discuss your requirements.

Accident Management

We save your time and achieve faster results

Hades Claims provides a range of logistical and management services for fleet operators, whether you run a fleet of taxis, trucks, cranes or dustcarts. Established in 2001, our expertise significantly reduces your time required for handling claims whilst minimising costs. This leaves you free to manage your own business without distraction.

We will find the optimum solution, by dealing with your insurer, as well as helping you to manage your accident handling processes.

We deal with 3rd party claims recovery for you

When your assets or staff have been hit or hurt, we will manage the 3rd party claim, getting you a fast compensation recovery. We can often get the 3rd party insurer to pay for the repair bill directly, saving you unnecessary administration and delay.

Risk prevention and accident reduction – thinking ahead.

We also work with a partner – The SWP Ltd and can offer an additional range of additional support services from funded training to written procedures.


Client Services


Most fleet operators have a dedicated individual in the transport department, who is responsible for operating the fleet of vehicles but are often too busy to take control of incident management. Often the Fleet Engineer is more interested in getting kit back on the road, and fast, than worrying about the cost, or more importantly who is going to pay.

This is where we can help in:

  • Arranging for the vehicle to be recovered if necessary.
  • Locating a garage to carry out the repairs.
  • Arranging a replacement vehicle.
  • Continuously contact with the garage to monitor the repair progression.
  • Dealing with the administration generated by the insurance claim, and with all of the other parties involved.

Time equals money and the effort and manpower used by a fleet operator to deal with their own claims can often result in a substantial loss of revenue for the company. Hades Claims can take the headache and extra administration of your own incidents away to free up valuable time.

Repairer Network

Hades Claims provides a network of approved repairers. Our approved repairers are monitored to ensure that high levels of service and quality are upheld.

Alternative Vehicle Hire

Through our suppliers we can provide competitive hire rates.

Claims Investigation

Due to the increasing number of insurance claims being presented today, we feel sure you may wish to consider the benefits of a professional accident investigation service.

© 2010 Hades Claims